Privacy Policy

Effective Date: 06 August 2026

Welcome to Crystal Edu Services. We value your trust and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit www.crystaleduservices.com, www.crystaleduservices.in, www.crystaleduservices.org or use any of our educational consultancy services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. About Crystal Edu Services

Crystal Edu Services is an Indian educational consultancy providing guidance and support for students seeking higher education opportunities in India and abroad. Our services include:

Career Counselling
University Selection
Admission Assistance
Application Processing
Documentation Support
Visa Assistance
Education Loan Guidance
Scholarship Assistance
Travel & Pre-Departure Support
Student and Parent Counselling
Post-Admission Assistance

2. Compliance with Applicable Laws

Crystal Edu Services is committed to processing personal information responsibly and in accordance with applicable laws of India.

Our privacy practices are designed to comply, where applicable, with:

Digital Personal Data Protection Act, 2023 (DPDP Act)
Information Technology Act, 2000
Applicable Information Technology Rules
Consumer Protection Act, 2019
Any other applicable statutory, regulatory, or governmental requirements.

Where required by law, we may cooperate with government authorities, courts, law enforcement agencies, and regulatory bodies.

3. Information We Collect

We may collect the following information:

Personal Information

Full Name
Parent or Guardian Name
Email Address
Mobile Number
Residential Address
City, State and Country
Date of Birth
Gender

Academic Information

Educational Qualifications
Marks and Certificates
Entrance Examination Details (such as NEET, IELTS, TOEFL, GRE, GMAT or other applicable examinations)
Preferred Course
Preferred University
Academic Documents

Identity Documents

Where required for admission or visa processing:

Passport
Aadhaar (where legally required)
PAN (if applicable)
Educational Certificates
Passport-size Photographs
Visa-related Documents

Financial Information

Where applicable:

Payment Records
Transaction Details
Education Loan Information

Payment transactions are processed through secure third-party payment providers. Crystal Edu Services does not intentionally store complete debit or credit card details on its own servers.

4. Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Information
Device Information
Operating System
Time Zone
Website Usage Data
Pages Visited
Referral Sources
Cookies and Similar Technologies

This information helps improve website performance, user experience, and security.

5. Purpose of Processing Personal Information

Your personal information may be used for the following purposes:

Providing educational counselling
University admissions
Processing applications
Document verification
Visa processing support
Education loan assistance
Scholarship assistance
Responding to enquiries
Customer support
Improving website functionality
Sending important updates
Marketing communications (where consent has been provided)
Fraud prevention
Security monitoring
Compliance with legal obligations

6. Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyse website traffic
Enhance browsing experience

Users may disable cookies through their browser settings; however, some website features may not function properly.

7. Sharing of Personal Information

We do not sell or rent personal information.

Information may be shared only where necessary with:

Universities and Colleges
Educational Institutions
Visa Authorities
Embassies and Consulates
Education Loan Providers
Scholarship Organizations
Government Authorities
Payment Gateway Providers
Technology Service Providers
Legal and Regulatory Authorities

Such sharing is limited to the extent necessary to provide services or comply with legal obligations.

8. Data Security

Crystal Edu Services implements reasonable administrative, technical, and organizational safeguards to protect personal information, including:

SSL Encryption
Secure Servers
Firewall Protection
Access Controls
Employee Confidentiality Obligations
Regular Security Monitoring

Although we strive to use commercially acceptable means to protect personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

9. Data Retention

Personal information is retained only for as long as necessary to:

Deliver educational services
Complete admission procedures
Meet legal and regulatory requirements
Resolve disputes
Maintain business records

After the applicable retention period, information is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your personal information
Withdraw consent where applicable
Request deletion of your personal information, subject to legal obligations
Contact us regarding any privacy concern

Requests will be handled in accordance with applicable legal requirements.

11. Children's Privacy

Students below the age required by applicable law should obtain consent from a parent or legal guardian before providing personal information through our website.

12. Third-Party Websites

Our website may contain links to third-party websites.

Crystal Edu Services is not responsible for the privacy practices or content of those external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

13. International Transfers

Where necessary for overseas admissions or related educational services, personal information may be shared with universities or service providers located outside India. Such transfers are made in accordance with applicable legal requirements.

14. Legal Disclosure

We may disclose personal information when required by:

Applicable law
Court Orders
Government Authorities
Regulatory Bodies
Law Enforcement Agencies

or where such disclosure is necessary to protect our legal rights, investigate fraud, maintain website security, or safeguard the interests of our students, employees, partners, or the public.

15. Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this page unless otherwise stated. Users are encouraged to review this Privacy Policy periodically.

16. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us:

Crystal Edu Services

Website: www.crystaleduservices.com, www.crystaleduservices.in, www.crystaleduservices.org

Email: info@crystaleduservices.com, admin@crystaleduservices.com

Phone: +91 98665 59875, +91 99597 78999

Office Address:
Visakhapatnam, Andhra Pradesh, India

Last Updated: 06 August 2026